Presenting Leadership for Social Justice
Integrated Service Delivery
About this multimedia case

What is ISD?

Franklin School

Why was ISD made?

How was ISD built?

What happened as a result of ISD?

How would it work in my school?

Home > Why was ISD made? > How did Franklin leaders identify school problems?

How did Franklin leaders identify school problems?

Principal Hoffman understood that revamping traditional service delivery would require comprehensive restructuring. To solicit the perspectives and support of school stakeholders, Deb used the district mandated Needs Assessment and Strategic Planning Process to find out community perceptions of what needed to be changed in the school.

Needs Assessment

The Madison Metropolitan School District required schools to solicit teacher and parent opinions in an annual Needs Assessment. Deb found that teachers felt smaller class size and lower student/teacher ratio would make a big difference and that parents and teachers alike felt the ethnic diversity of the school community was a strength.

Strategic Planning Process

The District also required the Franklin-Randall school partnership to engage in a Strategic Planning Process. This process involving six working groups of parents and teachers to identify and address needs in (a) teaching and learning, (b) professional development, (c) communication, (d) school environment, (e) resources, and (f) parental involvement.

The Strategic Planning committee's major recommendation was to reduce the 24:1 average class size. Team members believed that reducing class size would address many of the concerns within each work group.

How was Integrated Service Delivery built?